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How do I run sfc /scannow to check system files ?

by KenB

If sfc /scannow is used at the command prompt it will check on the Windows System Files.

It also checks the Dynamic Link Library ( .dll )
It can correct corrupt / missing / changed System Files.

This is useful for correcting problems with the system but be aware that any changes you have made to default system settings [ in Explorer.exe for instance ] will revert to the default settings.


For VISTA and Win7 the method is the same:

Start > Run ……..type in …..cmd …….DO NOT hit ENTER at this point

NOTE – XP is different. After typing cmd simply hit ENTER to get to the command prompt.

Now right click on ……cmd.exe ……that appears at the top of the panel on the left of your screen.

Click on Run as Administrator

Win 8 and 8.1 users would need to open the SEARCH option > type “cmd” > right click on “Command Prompt” and click on “Run as Administrator

At the prompt type sfc /scannow NOTE – there is a space after “sfc”

[This is the same for all systems]

Run SFC /scannow

The scan will take a little while to complete.

run sfc /scannow  2


If the scan did not fix all problem files then run it again.


It is possible to scan the system without making changes.
This option will just verify the files and will not correct any errors found.

If you want to do this type in – sfc /verifyonly > ENTER


How to see the sfc scan results.

To do this you will need to open an Elevated Command Prompt [ Run as Administrator ]
XP users just need to use the cmd > ENTER method.

The command below needs to be copied and pasted at the command prompt:

findstr /c:”[SR]” %windir%\Logs\CBS\CBS.log >”%userprofile%\Desktop\sfclog.txt

The normal Paste options ( CTRL + V ) may not work at the command prompt.

There is a small black icon in the top left corner of the screen:

run sfc /scannow 3


Right click on the black icon > EDIT > PASTE

The text file will be created on your desktop.
The contents will look something like this:

2012-02-17 11:27:40, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components
2012-02-17 11:27:40, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2012-02-17 11:27:46, Info CSI 00000009 [SR] Verify complete
2012-02-17 11:27:47, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components
2012-02-17 11:27:47, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2012-02-17 11:27:55, Info CSI 0000000d [SR] Verify complete
2012-02-17 11:27:55, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components
2012-02-17 11:27:55, Info CSI 0000000f [SR] Beginning Verify and Repair transaction
2012-02-17 11:27:58, Info CSI 00000011 [SR] Verify complete
2012-02-17 11:27:58, Info CSI 00000012 [SR] Verifying 100 (0x00000064) components
2012-02-17 11:27:58, Info CSI 00000013 [SR] Beginning Verify and Repair transactio

If you need more information on how to run sfc /scannow please ask on the Free PC Help website – click here

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Install Software computer without Disk Drive

Tutorial written by PlasticNev

How to install software to a computer without a disk drive……

How to install a disked program, driver or other software, including the operating system, on to a computer, netbook, or similar that has no disk drive, using a memory stick or flash drive.
In windows XP. (Vista and Windows7 is similar)

To do this we do need a computer that does have a disk drive either CD or CD/DVD drive fitted.
Start up that computer first with the netbook or similar also ready.

Next is to have a flash drive, pen drive, memory stick or whatever name it has, they are all the same thing for this purpose. Make sure there are no files already on it, store them if needed and delete, or better, reformat the flash drive.

Install software computer without disk drive

The next thing is to plug the drive (memory stick) into the computer with a disk drive if not already done so, and make sure it is truly empty.

Once that has been done the next thing is to insert the software disk into the disk drive, the computer will recognise there is a disk and start to open the content, with some software a small window may open stating it is initialising installation, don’t worry about that it will go in a few seconds, this will be followed by a window telling you what the software is, and with the usual buttons to click if it were being installed, and will also have a cancel button. It is that button we need to click to close and stop the installation. It can be done at a later time if installation is required on that computer also.

We then need to click on the main “Start” button – bottom left, then click on “My Computer” or “Computer” if Win 7 or Win 8.
The disk drive should be there and also show the disk contents. Right click on the drive, do not double click, that will re start the attempt to install, right click only.

From the menu that opens, choose “Open”, do not choose play or run for the same reason as above.
The window should then show various files or folders all with different names, some software disks will have many folders and some, especially just driver software, may only have one folder.
Go to the “Edit” button top left and choose “Select all” All files and folders should then be highlighted.
In the left pane choose “Copy Selected Items”, a list should open, so scroll down to the flash drive, it should show as “Removable disk (G:)” the (G:) may be any other letter from “D” onwards depending on what other drives are installed.

Click on the Removable disk and then click “Copy”. Another small window should open showing the progress of the copy process, this may take some time depending on the size of the files and folders to be copied.
Once the copy is finished. Click the “Safely remove hardware which should be on the bottom right of your task bar, when it says it is safe to remove, unplug the flash drive from that computer, it is now ready to be plugged into your netbook or other disk driveless computer.

In some cases, the computer may recognise that it is an installation when the drive is plugged in, but that is rare, it usually opens a window with various choices. You need to choose “Open folder to view files”
In amongst those files, you may have noticed earlier there will be one that suggests it is the installer, that is the file to now double click. The installation should now start.

If you need more information on how to Install Software Computer without Disk Drive please ask on the Free PC Help site – click here

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  Internet Explorer – Reset or Restore Advanced Settings

This tutorial was written by maynardvdm


How to Reset or Restore Adanced Settings in Internet Explorer.

You need to access Internet Options. Here’s how :

In your Internet Explorer Browser Click Tools and then click on Internet Options, like this:

[ In Win 8 type Internet Options into the Search Box then click on “Settings” ]




Then click on the “Advanced” tab – see below:




Then you can choose either Restore Advanced Settings or Reset depending on your situation.

WarningReset will delete all temporary files, disable all browser add-ons and reset all changed settings.

Restore Advanced Settings resets Internet Explorer options to their default settings

(as they were when you first installed Internet Explorer).

If you need more information please ask on the Free PC Help website – click here

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Take Ownership of a File or Folder – written by KenB


How to Take Ownership of a File or Folder – the simple way.

This guide was written for Vista. The method is the same for Win7 – the boxes may look a little different.

Before you read on – you are advised to make a backup of your Registry.
The process below makes changes to the Registry and it is always good practice to make a backup.
I have never heard of any problems with the TakeOwnership software – but it does no harm to be careful.

Click on the link below:
How do I backup the Registry?

To continue …..

If you are unlucky, you may experience the problem of not being able to access; save; change or move a file or folder.
The access permissions may have been altered.
This can sometimes happen if you move data from a hard drive to a CD then to a hard drive again.
Sometimes there is just no logical explanation.

Taking ownership of a file or folder in Win7 can be a complicated process.
There is, however, a small piece of software that makes this a lot easier.

Download the software from here:
Click here to download

You will see this download box:

Take ownership of a file or folder


Click on OPEN.

Take Ownership of a file or folder


Then click on “Install TakeOwnership.reg”
The software makes changes to your Registry.
Before it installs you will see this message:

Take Ownership of a file or folder


Click on “RUN“.

When the software is installed all you need to do to take ownership of a File or Folder is to Right Click on it.
You will see something like this:

Take Ownership of a file or folder


Click on “Take Ownership” and you are done.

If you need more information please use the Free PC Help website – click here or buy email database for chaper databases.

Reset Windows Password

Tutorial written by KenB

If you are reading this ( How do I Use my Password Reset Disk ? ) – hopefully you have not locked yourself out of your system. If you have, and you have produced a[b][color=blue] Password Reset Disk ,[/color][/b]( a Flash Drive ) then you can use it to reset your password and gain entry to you locked system.

If you have not produced a Password Reset Disk then you need to take a look at this tutorial first.
click here – Create a Password Reset Disk

This is how to use the Password Reset Disk.

Switch your system on and enter what you think is your password.
If it is wrong you will be prompted and see something like this:

Use my Password Reset

Reset Password

If you cannot remember your password – click on “[b][color=orange]Reset Password[/color][/b]”

Password Reset 2 (1)

Reset Password Stage 2

You will be prompted to insert your Memory Stick that holds the Password Reset File.
You will be told where the Memory Stick is located. You need to make no changes.

Password Reset 3

Reset Password Stage 3

You will be asked to type in a new password and to re-type it to confirm.
You can also add a password hint.

Password Reset 4

Reset Password Stage 4

You will then have re-set the password and be able to gain access to Windows and your files.

Password Reset 5

Reset Password Stage 5

You will be able to re-use the Reset Flash Drive ( if necessary ) without making any changes to it.

Details on [size=15][color=blue]How to Create a Password Reset Disk [/color][/size] can be found here:
[color=red]click here[/color]

If you require further information use the Free PC Help site – click here

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Tutorial written by Sho-Dan

Some users may want to disable or turn off Windows Defender because they are using a third party anti-malware real time protection program.

Leaving  real time protection enabled may create a conflict or interfere with the third party anti-malware program working correctly.

This software is installed by default in the Vista OS, it can not be uninstalled or remove (via Add/Remove) from the Vista OS. A better option would be to Disable it  instead.

Here is how to safely disable it in Windows Vista, there are two ways to stop it from auto starting when Windows is booted up.

A. How to disable the Windows Defender service completely:

1. Advanced

  • Go to Start > Run and type services.msc
  • Now look for the service named Windows Defender,
  • Double click to bring up the Properties window.
  • Click the “Stop” button and set the Startup type “Disabled”
  • Click Apply and then click OK.
  • Close Services/Local window

Re-enabling :

  • Re-visit Services > Windows Defender
  • Set the Startup type to Automatic
  • Click Apply then click Start
  • Click OK and then Close Services/Local window

It will not show up in Windows updates after the Stop/Disable method.


B. How to stop Windows Defender

2. Novice

  • Launch Windows Defender and go to Tools -> Options.
  • There will be a list of configuration options.
  • Scroll down to the end of the list to Administrator options.
  • Deselect the Use Windows Defender box and press the Save button.
  • Now you will receive a notification saying that “Windows Defender is turned off”.
  • Click on Close and you are done.

To re-enable  in Vista, run Windows Defender from Start Menu and turn it on again when prompted.

Defender 1

Defender 2

Defender 3


If UAC is turned on, you will need to confirm that you want to continue with the changes.

Windows XP users can uninstall Windows Defender in Control Panel > Add/Remove Programs.

Additional information is available on the Free pc help website – click here

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Windows 8 Tips

– by KenB

If you are used to earlier versions of the Windows Operating System ( Vista / Win 7 ) you will find Win 8 a bit different.
Finding your way around can be a bit awkward and confusing at first.
Windows 8 has been designed to run on touch screen systems and has been adapted to run on standard desktop and laptop machines.

After you initially set up the system you will be requested to re-boot.

Tip 1

When you re-boot the system you will find that you come to the Lock Screen
To get past this you simply tap any key on the keyboard and you will then be prompted to use a conventional Login screen with your User Name and Password that you created on initially setting up the Operating System.

If you are likely to forget the password I suggest that you change it to one that you WILL remember as forums like this will not assist with by-passing passwords.


Tip 2

When you first boot the machine you will be faced with the Start Screen Apps.

Windows 8 Tips

If you want access to the Desktop; Control Panel and other options similar, but not the same, as previous Operating Systems simply…
hold down the Windows Key and press X.
This will open up the Quick Access Menu

You will see this:

Windows 8 Tips 2

The old Start Menu does not exist in Windows 8 using this method you get fast access to Device Manager; Disk Management; Elevated Command Prompt and much more.


Tip 3

How do I See all of the Apps at Once?

The Start Screen is full of Apps and this scrolls off screen.
You can use the mouse scroll wheel to scroll through them alternatively you can
Hold Down CTRL and use the Mouse Scroll Wheel to ZOOM IN / OUT

This works for all screens.

Windows 8 Tips 3


Tip 4

How do I Name the Apps Categories ?

You can drag and drop the Apps to arrange them to suit yourself.
You can create a new section if you wish by simply dragging the apps to the far right.

Once you have arranged your apps as you want you can name them.
Simply use CTRL + Mouse Scroll ( as above ) to shrink to view all.
Then right click on the block you want to name.
“Name Group” will pop up bottom left of screen – simply type in the name that you want.

Windows 8 Tips 4


Tip 5

How do I Find How Much RAM I Have?

Windows 8 makes use of Key Combinations – some of which you will find very useful.
In previous versions of Windows it was not as easy to discover details of RAM / Processor / Operating System
In Windows 8 for this information simply press theWindows Key + Pause.
You will see the details similar to the picture below:

Windows 8 Tips 5


Tip 6

How do I Find the “Run” Box?

In Windows 8 the “Run” box is not obvious as there is no “Start” option as the was in previous versions and is therefore hidden.
It is still there though.
To access it is simple – press Windows Key + R .
The “Run” box pops up and you can access Services etc from here as with previous systems.

Windows 8 Tips 6


Tip 7

How do I Find the “Services”?

To access “Services” all you need to do is open the Run box ( Tip 6 ) and type is services.msc
Hit ENTER – you will see the Services Screen below.

Windows 8 Tips 7


Tip 8

How do I Alter My Privacy Settings ?

If, like me, you don’t want your location, name etc passed around the net then you can make one or two changes on your system to help prevent this.
Your Privacy Settings is something you have control over.

To change these open the Search option, click on Settings and type in Privacy ……hit ENTER

Windows 8 Tips 8


Tip 9

How do I Open Wordpad ?

In previous versions of Windows Wordpad was accessed through Start > Accessories.
This is not an option with Win 8.
Wordpad is still available though. To access it simply open the search option and type in “Wordpad” > ENTER

You will see this: [ Notepad is accessed by the same method )

Windows 8 Tips 9


Tip 10

Quick Access to an Application

If there is an Application that you use regularly ( Control Panel for instance ) there is a way that you can make this easily accessible.
Use the Search Option and type in Control Panel.
Right click on the Control Panel box that appears to the left.
The options below appear:

Windows 8 Tips 10

Click on “Pin to Start”
( You can also select “Pin to Task Bar” if you wish and it will appear at the bottom of your screen )
Now hit the Windows Key.
Scroll to the right and “Control Panel” [ or your selected App ] will be there with your other Apps.



Windows 8 Tips 11


If you need further advice re: Win 8 please ask on the FpcH Website – click here

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Print Wireless without a Wireless Printer

How do I print wireless without a wireless printer

This tutorial assumes that you have a desktop machine attached by a cable to the printer.
It is also assumed that you have a wireless network via a router.
( this is a standard set up )

Your first job is to make sure that the appropriate printer drivers are installed on both machines.
The Desktop machine will, no doubt, have the corect drivers already.
If the laptop does not have the same Operating System as the desktop then you will need to visit the printer manufacturers website and download the drivers for your laptop.

Please be aware that if your Printer is an older one and your laptop has Windows 8 on it – you may be unlucky and there may not be drivers available.

Do not be tempted to use drivers that are not designed for your operating system.

On the Desktop go to Control Panel > Printers ……right click on the printer icon > Sharing > Share this Printer.

Give it a Name …………… and make a note of this.
[Let’s assume you call it Epson }

Find the Full Computer Name for the Desktop.
Start > Right click on “Computer” > Properties.
It should be here. Make a note of this ………..exactly as it is written including capitals.
[Let’s assume the full name is MyDesktopComputer ]

You will need this noted information next.

Print Wireless without a Wireless Printer continued …..

Now on the Laptop:

Start > Control Panel > Printers > Add a Printer …….[ this is in the toolbar at the top ]
Create a New Port …..this should be “Local Port

You will be asked to type in the Port Name. This is important and you need the information from above.
The Port Name looks like this:

\\MyDesktopComputer\Epson ……. ( obviously put in your own names that you noted earlier )

You may be prompted to install the Printer Drivers. ( I know you have already done this )

You will be prompted for a Printer Name. This will be attached to the icon produced on the Laptop in “Printers”

You should then be able to print a test page.

Be aware that the machine connected to the printer will need to be turned on.

If you need more information on how to print Wireless without a Wireless Printer ask on the FreepcHelp site = click here

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Tutorial written by KenB

How to use System Restore – Windows 8

[b][color= #000099 ]System Restore[/color][/b] allows you to revert your system settings to a previous date. It makes alterations to the [color= #000099 ]Registry [/color]and [color= #000099 ]System Files [/color]and uses the settings stored at specific times. We will look at System Restore in Windows 8 in this article.

Sometimes when you install a driver for instance, this can affect the running of Windows. If uninstalling the driver doesn’t fix the problem then reverting the system to a date before the driver was installed may solve the problem.

In Win 8 a system called “[b][color= #000099 ]System Protection[/color][/b]” is used to create Restore Points.
If System Protection is turned on ( and it should be ) this is done automatically.
You can, if you wish, create a restore point manually.

[b][color= #000099 ]System Restore[/color][/b] is not a backup facility. It will not restore lost files.

Using [b][color= #000099 ]System Restore[/color][/b] will not remove your files or data – even data that has been added after the selected restore point.
[b][color= #000099 ]How do I use System Restore ?[/color][/b]

Firstly use the mouse pointer and point it to the top right corner of the screen.
You are looking for the [b][color= #000099 ]Search Option[/color][/b].
Click on the magnifying Glass.
In the Search Box type ……[b][color= #000099 ]System Restore[/color][/b] ……..and then click on[b][color= #000099 ] Settings[/color][/b]
See the picture below:

Search > Settings


[b][color= #000099 ]Create a Restore Point[/color][/b] will show on the left hand side. Press [b][color= #000099 ]ENTER[/color][/b]
You will then see the screen below:
Click on [b][color= #000099 ]System Restore[/color][/b].

System Restore Windows 8

You will then get a reminder of what [b][color= #000099 ]System Restore[/color][/b] can and cannot do ———– click[b][color= #000099 ] NEXT[/color][/b].

Restore System Files and Settings

You will then see the restore points that are available.
Highlight the date that you want to restore the system to.
[b][color=#ee4a2d]HINT – select a date that is just before the start of your problem. Do not select the oldest if there is a more appropriate date.[/color][/b]

There is an option to [b][color= #000099 ]”Show more Restore Points[/color][/b]”. Check ( tick ) this if you need older dates [ assuming they are available ].

Click …[b][color= #000099 ].NEXT[/color][/b]

Automatic Restore Point

You will get a confirmation window that shows you the date that the system will be restored to.
If you are happy with this then click …….[b][color= #000099 ]FINISH[/color][/b]

Confirm your Restore Point Time GMT

[b][color= #000099 ]System Restore[/color][/b] will now restore your system to the selected date.
This will involve a re-start and may take a little time to complete.
The system will go through the normal Boot process and on completion you will get a box pop up telling you that [b][color=#000099]System Restore [/color][/b]has successfully reverted your system to the chosen date.

[b][color= #E62E00 ][size=20]What do I do if there are no Restore Points ?[/size][/color][/b]

If you have no restore points then you need to check that [b][color= #000099 ]System Protection[/color][/b] is enabled.
To do this type “[b][color= #000099 ]System Restore[/color][/b]” into the [b][color= #000099 ]Search Box[/color][/b] ( see the first image at the top of the tutorial )
Instead of clicking on [b][color= #000099 ]”System Restore[/color][/b]” ( second image ) click on “[b][color= #000099 ]Configure[/color][/b]” [ see below ]

System Protection

You will be taken to the [b][color= #000099 ]Restore Settings[/color][/b] options.
Make sure that “[b][color= #000099 ]Turn on System Protection[/color][/b]” has a check next to it.
If you needed to change that then click OK.

Turn On System Protection

This will not magically produce restore points for you as you had it turned off.
you now have[color= #000099 ] System Protection[/color] on and the next time you boot up a [b][color= #000099 ]Restore Point[/color][/b] will be created.

If you require further information use the Free PC Help site – click here

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Post IPconfig results ( Tutorial )

How to Post ipconfig results when requested – written by KenB

If you are having internet connection problems you may be asked to post the results of ipconfig /all.
To do this follow the instructions below:

Click on START in the bottom left of your screen
In the Run box type ……cmd ……right click on “cmd.exe” that appears top left of screen.
Now click on “Run as Administrator”

Win 8 users will need to open a Search Box by pointing to the top right corner.
Type in …. command prompt …. then click on “Run as Administrator” underneath.

A black box will open with a flashing prompt.

Type …..
ipconfig /all [note : there is a space after ipconfig]

You will get a list.

In the top left corner there is a small square icon.
Click on this.

Post IPConfig results


You will get a drop-down menu.
Put the curser on “Edit” then click on “Mark” when the next box appears.

Use this method if you want to select just part of the results or the whole result.
You could simply use “select all” if you wish.

save ipconfig results 2

Position the screen curser at the start of the text > hold down the left mouse button > drag the mouse down to mark all of the text.
The marked text will highlight white.
Now press ENTER.

Click the POST REPLY button below the last post in the thread.
Paste the copied text in by clicking on the space in the box and press CTRL + V
Click the SUBMIT button.

If you need more information please use the Free PC Help site – click here or buy email database on Company Databases.